Order & Shipping

ORDER
All our human hair hairpieces are made to order, please allow 5-7 WEEKS to complete your order, once it ships you will be notified with a tracking number. Free worldwide expedited shipping included.
It will take us extra 24 hours to confirm your payment, if it is considered to be potentially high-risk .

TRACK ORDER
After your order is sucessfully made on wigshe.com . You will receive an email confirming your order has been processed. When your hair is shipped out, you will receive an email containing your tracking number (The email may go into your spam box, please check it carefully). If you have any additional questions, please contact our customer service team at [email protected] for further assisstance.

SHIPPING
Shipping carrier : FedEx , DHL or Aramex
Once hair is shipped out , shipping time is about 4-5 working days to u.s. and about 5-6 working days to other European countries.

SHIPPING FEE
We provide free shipping to most Countries.
Please kindly contact our CSR at [email protected] for further assisstance if you need to make any changes on your processed order before shipping.

ORDER CHANGE & CANCELLATION
All order information can be freely changed within 24 HOURS once placing the order. If your order is already on processing, we will NOT be able to modify any orders.
You can cancel your order with free charge with 24 HOURS you placed your order. However, any cancellations after 24 hours will be subject to a 10% handling fee, Hope for your understanding.

Please pay more attention that:
1. We CAN'T ship packages to PO Box address.
2. Please do leave us your correct phone number, the express companies won't accept packages without phone numbers.
3. Please place your order with a valid email, the order confirmation, order notices, tracking information and so on will all send to the email you used to place your order.
4. Since we can't guarantee there will be always tax free, and please kindly understand that our customers are responsible for the local handling and tax fees.